Last verified: October 2026
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Frequently Asked Questions (FAQ )
Rakuten Travel (INTL) is the English-language site aimed at overseas travelers. Rakuten Travel (JP) is the Japanese-language domestic site, which often lists more local ryokans and small properties. Availability, prices, and offers can differ between the two sites.
International visitors should check the domestic website’s current booking requirements, supported payment methods, and reservation conditions before booking. The Japanese-language interface may require translation assistance. Not every property, promotional rate, or booking option is necessarily available to every international traveler. Travelers who prefer English can also explore the official English-language Rakuten Travel website.
Rakuten Travel Super SALE is a promotional campaign that may feature discounted accommodation plans, limited-time coupons, and other travel offers. Campaign dates, discount amounts, eligible properties, minimum spending requirements, and coupon conditions can vary. Check the official campaign page for current offers and confirm the terms before booking.
Search for a traditional Japanese ryokan in an onsen destination and review each accommodation plan carefully. The Japanese phrase 「1泊2食付き」 generally means a one-night stay with two meals, typically dinner and breakfast. Check the meal details, bathing facilities, room type, cancellation policy, and whether meals are included in the displayed price before confirming your reservation.
Eligible bookings may earn Rakuten Points, and eligible reservations may allow members to redeem points toward their booking. The applicable earning rate, redemption rules, membership requirements, and promotional benefits depend on the booking and the current terms. Check the conditions displayed during the reservation process to confirm your eligibility.
A ryokan is a traditional Japanese inn, typically with tatami rooms, futon bedding, and often an onsen (hot spring bath) and set meals. A hotel offers Western-style rooms and usually more flexible meal options.
Open the plan details on the booking page and find the cancellation section (キャンセルポリシー). Use browser translation and confirm the deadline and fees before you pay.
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